Legal Information

Last Updated: March 24, 2024

Specified Commercial Transaction Law Information

Seller

Takayuki Hashimoto (Individual Business Owner)

Representative

Takayuki Hashimoto

Address

9-1 Sanbancho, Chiyoda-ku, Tokyo 102-0075

Phone Number

+81 90-5783-9857

Phone Reception Hours

10:00-17:00 (excluding weekends and holidays)

*For inquiries outside reception hours, please contact us via email.

Email Address

contact@dinemate.jp

Website URL

https://dinemate.jp

Service Price

¥550 (including tax) per successful booking

Additional Fees

  • Service fee: ¥550 (including tax) per successful booking
  • No fee if the booking cannot be secured
  • Restaurant cancellation fees (if applicable) are determined by each restaurant

Payment Methods

  • Credit Card (processed through Stripe)

Payment Timing

  • Payment is processed through Stripe at the time of successful booking

Service Delivery

Reservation confirmation will be sent via the app immediately after successful booking.

Cancellation Policy

Once a reservation is confirmed, it cannot be cancelled through our service. However, cancellation fees may apply according to each restaurant's policy.

1. Terms of Service

By accessing and using DineMate, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our service.

2. Intellectual Property

All content, features, and functionality of DineMate, including but not limited to text, graphics, logos, and software, are the exclusive property of DineMate and are protected by U.S. and international copyright, trademark, and other intellectual property laws.

3. User Responsibilities

Users of DineMate are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.

4. Limitation of Liability

DineMate shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

5. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the app.

6. Governing Law

These terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.

7. Contact Information

For any questions regarding these legal terms, please contact us at:

Email: contact@dinemate.jp

By using DineMate, you acknowledge that you have read and understood these legal terms and agree to be bound by them.